We accept returns within 7 days in exceptional cases, such as receiving a damaged product, an incorrect item, or any issue arising from our fulfilment process. To qualify, items must remain unused and in their original packaging. For complete details, please refer to our dedicated Refund & Cancellation Policy page.

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

We don’t ship internationally just yet. Our deliveries are currently within India. Stay tuned, we’ll share the news as soon as we’re ready to bring Vanamai international.

Absolutely. We are committed to sustainable and ethical sourcing practices, ensuring every Vanamai creation reflects care for both people and the planet.

Vanamai focuses on intentional products not endless listings. We curate based on quality, materials, functionality, design, and the story behind what’s made.

We accept UPI, debit cards, credit cards, net banking, wallets, and other secure payment methods available at checkout

COD availability depends on your delivery pin code and product eligibility.

Yes, we deliver across most serviceable pin codes in India.

Please contact us within the specified timeframe with photos/videos, and we’ll help with replacement or resolution.

Yes. Handmade products may carry slight variations that make each piece unique.

Yes. Payments are processed through secure, encrypted payment gateways.

You can reach us through email, chat, or support channels listed on our Contact page.

Depending on the product, your order may be fulfilled either by Vanamai or one of our partner brands. We’ll keep you informed accordingly.

Yes. If your order contains items from different partners, they may arrive in separate shipments.